Salesforce Projects
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I created reports and dashboards for Sales and Marketing managers. Please click here to view this project.
Creating Personas as a Salesforce Consultant
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I developed a user persona for key stakeholders.
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I also determined how the Salesforce personas map to stakeholders. Please click here to view this project.
Wireframing and Rapid Prototyping as a Business Analyst
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As the role of a BA performed rapid prototyping for a stakeholder and wireframing. Please click here to view this project.
Conducting Stakeholder Interviews as a Business Analyst Skills Challenge
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As a business analyst, I conducted a user interview focused on discovering customer needs. Please click here to view this project.
Process Mapping as a Business Analyst
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I used standard Business Process Modeling Notation.
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I created a process map using an online design tool. Please click here to view this project.
Clicked Salesforce Admin & Analyst Team Sprint
•Collaborated with a team of six using the Salesforce Professional Services Methodology to scope and demonstrate solutions to improve business processes.
•Conducted comprehensive stakeholder interviews, translating needs into actionable user stories and business process maps.
